I missed my delivery, what happens now?

You can via the pickup card (left at the frontdoor or letter box), email tracking alert, sms tracking alert or via using the tracking number given to see which post office your order has been sent to for collection and collect aslong as you have photo ID no card is needed.

The post office will keep your parcel for a minimum 10 business days free of charge before they return to sender.

Visit here for options on how to get someone else to collect your parcel if you cant make it or have the option to pay the post office a flate rate of $7.05 to have it redirected to a closer post office near your work or kids school etc.. for your conveinence.


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